Live Tracking FAQ
Everything you need to know about live affiliate tracking, sale notifications, and sales monitoring.
How fast are sales tracked and attributed to affiliates?
Sales from webhook-connected platforms like Stripe, Shopify, or Gumroad are tracked live, usually within minutes of the purchase. The webhook notifies Affiliate Manager, which attributes the sale to the correct affiliate based on recent click data and updates your dashboard. Platforms without a webhook are synced on a schedule instead, so their sales show up after the next sync.
Do I get notifications when affiliates make sales?
Yes. The moment a sale arrives through a connected platform webhook, Affiliate Manager emails you and sends a push notification to the iOS app - no external tools required. You also receive monthly summary reports covering all affiliate activity, and webhook events plus the API are available if you want to route alerts into Slack or your own systems.
How can I share performance data with affiliates?
You can export affiliate performance reports as CSV files and share them with your affiliates. The admin dashboard shows detailed metrics for each affiliate including clicks, sales, earnings, and commission rates. You can also send monthly summary reports via email to keep affiliates informed of their performance.
How does click tracking work?
When someone clicks an affiliate link, we record the click with metadata including timestamp, referrer URL, user agent (browser/device info), and a privacy-preserving hash of the IP address. This data helps attribute future purchases to the correct affiliate while respecting user privacy.
What data is collected for each click?
For each click, we track: the affiliate link clicked, timestamp, referrer URL (where the click came from), user agent (browser and device information), and a one-way hash of the IP address for privacy. We also generate a session ID to connect clicks to future purchases.
How does Affiliate Manager attribute sales to affiliates?
When someone clicks an affiliate link, a tracking cookie is set. If they make a purchase on any of your connected platforms, the webhook includes customer information that we match to recent clicks. We attribute the sale to the affiliate whose link was clicked, creating a complete trail from click to conversion.
Can I track affiliate performance across multiple platforms?
Yes! Affiliate Manager consolidates tracking across all your connected platforms. Whether sales come from Stripe, Shopify, Gumroad, or any of the 5 verified integrations plus dozens more in beta, you see all affiliate activity in one unified dashboard. Each sale shows which platform it came from.
How is user privacy protected in click tracking?
Affiliate Manager uses privacy-preserving techniques including one-way hashing of IP addresses (cannot be reversed to identify users), secure HTTP-only cookies for session tracking, and minimal data collection. We only track what's necessary for attribution and never sell or share user data.
What platforms support automatic sale tracking?
Stripe, Shopify, Gumroad, WooCommerce and other webhook-connected platforms are tracked automatically as sales happen. Platforms without a webhook are synced on a schedule instead.
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